TELECOMMUNICATIONS DIVISION

The Telecommunications Division is a university business unit with the responsibility for the design, implementation, operation, maintenance and evolution of central voice, video, and data networks.

The Telecommunications Division has a number of policies regarding the proper use and regulation of the Rutgers networks. It is important for IT professionals, as well as members of the University community in general, to be familiar with these policies. A listing of the polices can be found on the TD website. Priority should be given to getting familiar with the Acceptable Use Policies (both the University's and RUCS'), Privacy Policy and the Network Bandwidth Utilization Policy.

The TD website also has a considerable amount of documentation and reference material on the Rutgers network (RUNet). One document is particularly important for IT professionals at the University, and that is the Use of Private RFC-1918 Addresses at Rutgers. This document explains how "private address space" is utilized at Rutgers. Basically, certain segments of what is normally considered non-routable address space is managed and routed within the RUNet and treated like standard public address space. This is done to accomodate the ever growing number of networked devices.

Additional resources and information can be found below.

1. Who to contact for what
   
   
   • Network Problems: University network or modem issues, potential network problems and concerns involving the University network should be sent to the Telecommunications Division (TD) by contacting the Network Operations Center (NOC):
     • Email: noc@rutgers.edu
     • Phone: 732-445-7541
     
     
   • Host Requests: The Telecommunications Division (TD) is respnsible for the maintenance and configuration of DNS information for the University. You should never make up an address or network number for yourself, to allocate IP addresses or network numbers on the Rutgers network. You can contact the Network Operations Center (NOC) by email, phone or fax:
     • Phone: 732-445-7541
     • Fax: 732-445-2968
     • Email: noc@rutgers.edu
     • Website: http://hostmaster.rutgers.edu
     
     
   • For general inquiries, please email: noc@rutgers.edu
   
   
2. Mailing lists
   
   
   • net_people@email.rutgers.edu: This list is utilized by TD to distribute announcements concerning network outages, maintenance schedules, and general information pertaining to the University network. TD recommends that University Network Liaisons, Unit Computing Specialists, Network Contacts, and local administrators subscribe to it.
   • network_admin@email.rutgers.edu: This list is utilized by TD to distribute announcements concerning University network specific information. It is also a place for TD to hold conversation on networking issues with the community. TD recommends that University Network Liaisons, Unit Computing Specialists, Network Contacts, and local administrators subscribe to it.
   
   
3. TD Tools - There are a variety of network tools available at http://www.td.rutgers.edu/tools/
   • Internet Ping Graphs
   • L2/L3 Mapping Tools
   • Modem Utilization Tool
   • Network Maintenance Calendar
   • Network Traffic Graphs
   • Network Status
   • University FTP Server Statistics

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